Trust Centre

Trust Centre

Last updated 10 July 2026

AyrisIQ holds your practice's governance evidence — so our own governance has to be inspectable. This centre is the honest, dated record of how we protect your data: what is built and verified today, and what is on the way. We would rather show you a roadmap than an overclaim.

Runtime facts last reviewed 15 July 2026.

The five commitments

  • Patient information is outside the product's intended use. AyrisIQ is for governance records and deliberately de-identified learning, not clinical records. The service blocks common identifiers and sensitive pilot AI paths, but no detector is a substitute for user redaction and contractual controls.
  • Tenant and role rules are enforced at the database. Records and private files are scoped to the active organisation and membership. Independent production cross-tenant testing remains a launch gate before real customer data.
  • AI suggests; your staff decide. Nothing AI-generated becomes part of your governance record until a named member of your team reviews and approves it. See AI safety.
  • Primary storage and active AI are in London. Workspace data uses Supabase/AWS London; enabled general-governance AI uses Amazon Bedrock London. Global/EU supporting services and outstanding DPA evidence are listed on the data protection page.
  • No behavioural advertising or session replay. We do use Sentry for scrubbed browser error reporting; the supplier and location are disclosed in the sub-processor register.

Find what you need

  • Security — the controls protecting your workspace, verified against our codebase.
  • Data protection — roles, data categories, locations, retention.
  • AI safety — what AI does, what it may never do, and the human-review controls.
  • Clinical safety — our DCB0129 position.
  • Sub-processors — every supplier that touches service data.
  • Compliance status — ICO, DSPT, Cyber Essentials, DTAC, testing — with dates, not badges we haven't earned.
  • Evidence room — DPIA, DPA template and assurance packs, available to customers and prospects under NDA.

Questions, or something you need that isn't here? Contact us — governance questions get answered by the people who built the platform.